this new program....firstly none of the drives you want to wash can be external..so no caddie etc.. or even on a pci card..
all must be a master as master on an eide or sata line
without any shared on there.
you have to have the program downloaded and on the pc
you can check the comp list for your drive...but dont worry if its not there it may not have been tried as yet
you need to create a login with the software company...
and upon connection and review of your drive which could take 20 mins or so...
you pay a licence fee
once done reboot the hard drive...
and your done!
so its not just a simple program users can do...and fix at home
it requires money / licence / connection to the hard drive server.